1. Information We Collect
We collect information that you provide directly to us when using our services:
- Personal Information: Name, email address, phone number, and WhatsApp number.
- Account Information: Username, password, and account preferences.
- Payment Information: Credit card details, billing address, and transaction history.
- Usage Data: Information about how you use our services, including log data, device information, and IP address.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending technical notices, updates, security alerts, and support messages
- Responding to your comments, questions, and customer service requests
- Monitoring and analyzing trends, usage, and activities in connection with our services
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
- Personalizing and improving your experience with our services
3. Sharing of Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- For Legal Reasons: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
- With Your Consent: We may share your information when you give us your consent to do so, including if you choose to share information through our services.
We do not sell your personal information to third parties.
4. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to your personal information we hold.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Objection: You can object to our processing of your personal information in certain circumstances.
To exercise these rights, please contact us at support@watools.site.
6. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our services. This helps us provide you with a good experience when you use our services and allows us to improve our services.
7. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our services prior to the changes becoming effective.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@watools.site.
Last Updated: April 14, 2025